Modulet e trajnimit
Classroom-based training
Public Administration needs qualified staff, people with good management skills who know how to analyse, plan, implement and monitor effectively and efficiently, who have a high sense of responsibility towards the public good, and who know how to work in a team, but also independently. In order to make sure that the civil servants embody all these qualities, the School of Public Administration offers on-going training and development opportunities for civil servants, other staff of State administration, and the general public.
Our programs are comprehensive and administration oriented. They are offered in several ways, the most common of which is classroom-based training. We provide both education and training. Education means acquiring knowledge, while training means practicing a certain pattern of behaviour and receiving instruction.
During 2018 alone we have set up an archive of 103 Didactic Training Modules that respect the adult learning principles. We are aware that while we exercise our tasks, we must bear in mind that:
- The adults need to know why do they have to learn something;
- The adults need to feel that they are the ones directing their learning process and experience;
- The adults are open to the learning process and it is the later helps them in performing best;
- The adults start a learning experience if the information is provided to them in the form of a problem that needs to be solved;
- Learning in adults is motivated by internal factors, such as the need for self-assessment, achievement, responsibility, and from external factors as well, such as a higher salary, promotion, or better working conditions.
Training Module
| What is this training program about? | In this training course, participants have the opportunity to be trained and to obtain technical information in the field of Ethics and Conflict of Interest. This training exposes participants to a comparative perspective between the legal framework applicable in Albania and the EU, institutional framework, treatment of conflicts of interest, and the ethical dilemmas that accompany us all. |
| Needs | Are you in a dilemma whether an activity is legal or not? How should an employee respond to offers for bribes? What is the meaning of conflict of interest? What are the basic ways of dealing with and resolving cases of conflicts of interest? |
| Goals | To get basic knowledge on the ethics in Public Administration, intensify the fight against conflict of interest, gaining a fair orientation in case of dilemmas and potential clashes of ethical principles with private interests. |
| Who benefits? | Employees of all levels in the Public Administration. |
| Benefits in knowledge and skills | Participants shall get to know the legal, institutional framework and authorities responsible for preventing and addressing cases of conflict of interest; have a clear understanding of the legal framework on conflicts of interest as governed in the Code of Administrative Procedures; consider legal amendments regarding the role of authorities, rights and obligations in preventing and addressing cases of conflicts of interest. |
| Duration | 1 day – 6 hours of training |
| Training outcomes |
|
| Additional information | Keywords: ethics, conflict of interest, Public Administration |
| What is this training program about? | The training introduces participants to effective ways of delivering social services to promote social inclusion and how to draft and write specific projects on social service issues, both at the local government and central government level. |
| Needs | Are you an employee in the country’s Municipalities and the Ministry of Health and Social Protection? Are you responsible for coordinating disability issues? Are you a focal point? Are you also responsible for designing and writing projects targeted to social services? Do you want to learn about the National Disability Action Plan, the legal framework in this area, the basic human rights documents geared towards inclusion and education? |
| Goals | Social Inclusion is a training that offers you the opportunity to not only master key theoretical concepts related to this field, but also to apply them to practical situations in your professional life. You will get to know about disability issues from the lens of human rights and about the projects that support this category. You will also be aware of the rights and obligations arising from your position. |
| Who benefits? | Specialists/Heads of Sectors designated as focal points for disability issues; Specialists/Heads of Sectors responsible for developing and writing social service projects. |
| Benefits in knowledge and skills | Participants will have the opportunity to get acquainted with key theories in the field of social inclusion.
Also, as a participant, you will have the opportunity to be exposed to good practices experienced by your peers and to cases shared by the expert. Participants will have the possibility to practice the most important elements through exercises. |
| Duration | 6 days – 36 hours of training |
| Training outcomes: | Participants will feel more competent in the area of Social Inclusion. Participants will gain useful knowledge and practices in this area. You will have more information on designing and writing Social Service projects. |
| Additional information | Keywords: disability, social service, non-discrimination, inclusion |
| What is this training program about? | This training is a great opportunity to understand what a Performance Audit is, what it involves and when is it performed. |
| Needs | Have you heard of performance auditing and do you want to know what it entails? Do you want to know how this audit is different from financial auditing and why it is performed? This is the right program for you! |
| Goals | The Performance Auditing Training provides participants with an opportunity to become familiar with the performance audit process, the steps that are followed during this process, as well as the role and responsibility of the institutions involved and the regulatory framework. |
| Who benefits? | All public servants. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values
Involvement in discussions on the importance of auditing in the course of transparency and accountability. Detailed knowledge on the performance audit process. |
| Duration | 2 days – 12 hours of training |
| Training outcomes | Participants will be well informed on the performance audit process and its importance in public administration.
Participants will have clear ideas on how it is done. Participants will know how to act during a performance audit process. Participants will know how to answer the audit pyramid questions. Participants will be able to understand how to manage the information they need to provide. Participants will be able to understand the impact an audit report has on an organization. Participants will build good relationships with auditors, tending towards a more ethical, professional and collaborative approach. |
| Additional information: | The milestone of a performance audit that provides a stimulus for change by conducting independent analyses and evaluations of public sector performance is (the importance of) learning and reliable information. The better the role and importance of this instrument is known, the more economic, efficient and effective shall the Government programs’ implementation be, after obtaining an independent and reliable perspective on the performance of the audited program or entity. The training is provided in Albanian. No credits. It is free of charge for public servants and will be run in ASPA’s premises.
Keywords: audit, performance, effectiveness, objective, efficiency |
| What is this training program about? | In this Program the participants will be introduced to the concept of Strategic Planning, as well as to the main models of this planning. The challenges and constraints of successful strategic planning are constantly present in our environment, and this Program will serve to identify the challenges and opportunities to be met by the institutions. In the last session of this program, participants will be able to develop and analyse the vision, mission and philosophy of the organizations they belong to. The program ends with the analysis and identification of key stakeholders. |
| Needs | Because organizations need to think longer than ever in the long-term perspective.Because organizations need to translate their goals into effective strategies, which will enable them to cope with environmental change.
Because organizations need to break down strategies into programs that would help their implementation. Because appropriate strategies lead to high economic performance. |
| Goals | The purpose of this training program is to provide participants with advanced concepts on long-term planning for achieving objectives, as well as to recognize the complex process that integrates strategy development, implementation and monitoring/evaluation. |
| Who benefits? | Medium-level and senior executives of public institutions, as well as others involved in planning processes, as appropriate. Functional Directorates responsible for policy, strategy/program/project/finance/budget development issues. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values. Involvement in discussions on concrete strategic planning issues. |
| Duration | 3 days – 18 hours of training |
| Training outcomes: | Participants will deepen their knowledge in the field of strategic planning. They will be introduced to the challenges of a strategic planning process. They will understand how to identify the values of an organization and how to draft the organisation’s vision and mission statement. They will receive appropriate skills to identify and analyse key stakeholders. |
| Additional Information | Keywords: Strategic Planning; Vision, the Mission Statement; stakeholders, The Strategic Planning Process |
>
| What is this Program about? | Training is a great opportunity to understand the United Nations’ Sustainable Development Goals’ Document, what it includes, how will it be implemented and what the expected outcomes are. |
| Needs | Do you know anything about Sustainable Development Goals document? Do you want to know what are its advantages and expected outcomes? This is the right program for you! |
| Goals | The Sustainable Development Goals Course is a training that provides you with the opportunity to become familiar with the process Albania has been engaged in since 2015, the steps followed during this process, the role and responsibility of the institutions involved and the Action Plan. |
| Who benefits? | All public servants.
Benefits are both in knowledge and skills. Opportunities for exchange of information, knowledge and values. |
| Duration | 2 days – 12 hours of training |
| Training outcomes | Participants will be well informed about the Sustainable Development Goals’ document and its importance for Albania. Participants will have a clear idea of what the obligations under this document are and who is responsible for them. Participants will be informed about the advantages/outcomes and strategies. Participants will get to know what are the forms of management and accountability. Participants will be able to understand how the monitoring/reporting and evaluation process is performed for the set of indicators. |
| Additional information | Sustainable Development Goals focus on people, the planet and wellbeing. This Program aims to strengthen universal peace on a large scale. The biggest global challenge is eradication of poverty in all its forms and dimensions, which is also a necessary requirement for sustainable development. This program has 17 Sustainable Development Goals (SDGs) and 169 target indicators, which show of the ambition of this universal program. The training is delivered in Albanian. It has no credits. It is provided free of charge for public servants and shall be run in ASPA’s premises.
Keywords: UN, sustainable development, peace, good governance, indicators, working groups |
| What is this training program about? | Risk management has a direct impact on both internal control and the successful management of public finances. This is a process that requires highly skilled individuals with deep knowledge in the field, in order to ensure an effective risk management. |
| Needs | Are you knowledgeable in the area of risk management? Do you want to know what the responsibilities in the area of risk management are? Do you want to know what are the guidelines for filling out the risk register? This is the right program for you! |
| Goals | The Risk Management Course is intended to enable participants to identify, evaluate and control potential events or situations that have a detrimental effect on the fulfilment of the objectives of the public entity and is aimed to provide reasonable assurance that these objectives will be achieved. |
| Who benefits? | Heads of public entities/Executive officers (Directors of Finance/Budget)/other managers in public entities who are responsible for ensuring the functioning of FMC in subordinate units or structures/all public entity employees who contribute to the implementation of FMC, in accordance with their functional competencies. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values. Involvement in discussions on the importance of effective risk management. Detailed knowledge of the ways and steps that are followed in risk management. |
| Duration | 1 day – 6 hours of training |
| Training outcomes: | Participants will get information about risk assessment and risk management. You will have a clear idea of what steps to follow in this process. You will come to understand what are the responsibilities vis-à-vis risk assessment. |
| Additional information | The macro objective is to establish a professional Public Administration with improved public fund management skills.
The training is provided in Albanian. No credits. It is offered free of charge for public servants and is run in ASPA’s premises. Keywords: risk management, forecast register, internal control, public finance strategy. |
| What is this training program about? | Corruption is a threat to democracy, good governance, fair competition, and sustainable economic, social and political development of a country. It severely impedes economic development, creating a system of inequality, prejudice and nepotism, destroying people’s confidence in their state, hence combating corruption is today one of the primary challenges of any state with a democratic culture, with a vision and high integrity. In view of the above, this program will deal with the corruption phenomenon in depth and will be offered to certain categories of public administration officials. |
| Needs | Public perception of an increasing level of corruption in Public Administration, the activity of the National Anti-Corruption Coordinator and the relevant Task Force, and amendments to the Criminal Code and the Criminal Procedure, all raise the need for training to address corruption issues, identification mechanisms and best approach to fight it. |
| Goals | The purpose of this Program is to provide participants with advanced concepts on the phenomenon of corruption, anticorruption strategies, offenses in this field as well as key investigative methods, both financial and criminal. |
| Who benefits | Officials of various levels, mainly of economist/lawyer profiles. Directorates of Legal Affairs, Finance, Auditing, Services, Whistle-blowers, etc. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values.
Involvement in discussions on developments in the fight against corruption in general, and in institutions where participants come from in particular. |
| Duration | 2 days – 12 hours of training |
| Training outcomes | Participants will deepen their knowledge of corruption. They will be familiar with international models of fight against corruption. They will get better understanding of the corruption criminal offences. They will get an in-depth understanding of financial investigation, as well as of the instruments for the criminal investigation of corruption. They will get to know more about international law in this field and acts ratified by the Republic of Albania, including the obligations of our country in the field of international cooperation against corruption. Participants shall get proper skills to be able to identify, denounce, and investigate the corruption acts in the institutions they come from. |
| Additional information | Keywords: corruption, whistle-blowers, criminal offenses, conflict of interest, abuse, financial investigation, criminal investigation |
| What is the training program about? | This training program is a great opportunity to understand the full cycle of project development and management. What are foreign-funded projects? How is a foreign-funded project developed and implemented? |
| Needs | Are you familiar with the different types of foreign-funded projects? Do you want to know how a feasibility study is drafted? Do you want to know what steps to take to develop a project? This is the right program for you! |
| Goals | The Project Development and Management Course aims to enable participants to identify the various forms of funding through Community Funds, as well as to formulate project ideas in line with European Programs and the needs of relevant institutions. |
| Who benefits? | Public Administration staff, in particular those tasked with developing, designing, applying and implementing programs/projects with funding from various donors. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values. Involvement in discussions on the importance of knowing the different project stages. |
| Duration | 7 days – 42 hours of training |
| Training Outcomes | Participants will be informed about the types of foreign funded projects. You will have a clear idea of what the steps of a project cycle are. You will come to know what a feasibility study is and how it is carried out. |
| Additional information | This training program presents the basic notions of the project and its life cycle. It emphasizes the importance of investing in an economic activity by formulating it in the form of a project as well as the preliminary assessments needed before making the investment. The program outlines all the steps of a complete investment project cycle.
The training is provided in Albanian. No credits. It is free of charge for public servants and is conducted in ASPA’s premises. Keywords: project, project life cycle, project stages, preliminary assessments, opportunity study, support study, feasibility study, evaluation report. |
| What is this training program about? | Do you need updating of your practice and knowledge in IT programmes? Do you need a re-setting of the core concepts of basic IT programmes that are directly related to your functional tasks? |
| Needs | Update of IT competencies and professional skills related to the daily tasks of employees. |
| Goals | To provide a summary of the knowledge you posses and consolidate your practice related to Word, Excel, Outlook, Project Visio |
| Who benefits? | Employees of all levels of Public Administration. |
| Benefits in knowledge and skills | Update of the core software practice, filling in the identified gaps, summarizing key concepts. |
| Duration | 3 days – 18 hours of training |
| Training outcomes | Provide participants with an updated practice and theoretical knowledge of Word, Excel, Outlook, Project – Visio software. Consolidate skills directly related to the participants’ functional tasks. Significantly improve mastery of Word, Excel, Outlook, Project Visio software. |
| What is this training program about? | Do you want to get acquainted with the key principles of e-government? Do you want to get acquainted with the basic functions of e-government? Are you interested in knowing the difference between E-Government and IT Management? |
| Needs | On the one hand, technological developments pose challenges for all public servants. On the other hand, there is a growing public demand for faster and more efficient services. |
| Goals | The purpose of this program is to familiarize participants with the key principles and functions of e-government. The program also aims to familiarize them with the main uses of e-government and the specific context. |
| Who benefits? | Public Administration staff |
| Benefits in knowledge and skills | Quick and consolidated information about e-government functions and principles. Knowledge of existing best practices and services available. |
| Duration | 2 days – 12 hours of training |
| Training outcomes | To familiarize participants with the key functions and principles of e-government.
To familiarize participants with the main advantages of using e-government, such as the fight against corruption, transparency, thus leading to a shortened time of service provision. |
| Additional information | Keywords: e-government, anti-corruption, transparency |
| What is this training program about? | Why does Information Systems Security exist and why are standards needed? What is the modern look and requirements of organizations for security and standardization? Why is it important for all employees to be aware of information protection and security? |
| Needs | The information and data that Public Administration works with generally need to be protected and handled in secure networks. IT employees and specialists need to be familiar with new concepts and regulations regarding information network security. |
| Goals | The purpose of this training course is to provide participants with theoretical concepts, as well as some practical skills in order to guarantee the preservation of information and materials as they perform their duties and responsibilities. |
| Who benefit? | Employees and IT specialists, Public Administration staff |
| Benefits in knowledge and skills | Familiarity with the key concepts of information security; with regulations and standards; exchange of experiences and networking; |
| Duration | 3 days – 18 hours of training |
| Training outcomes | To acquaint participants with Information Systems Security terminology/Information Security vs. Cyber Protection vs. Cyber Security; to understand Information Security as a process; to share best practices in security management with participants; to understand the economic aspects of cyber security. |
| Additional Information | Keywords: computer security, secure information, information technology. |
| What is this program about? | Why does Information Systems Security exist and why are standards needed? What is the legislation in force? What are the innovations of ISO 27001 standard? What are the requirements of organizations and businesses for security and standardization? |
| Needs | The information and data that Public Administration works with generally need to be protected and handled in secure networks. IT employees and specialists need to be familiar with new concepts and regulations regarding information network security. |
| Goals | The purpose of this training program is to provide the participant with the basic knowledge on auditing and to be able to fill out the documentation according to ISO 27001 Standard, or to update existing information, facilitating the day-to-day processes they will encounter as they perform their tasks and responsibilities. |
| Who benefits? | IT employees and specialists, especially those dealing with security systems. |
| Benefits in knowledge and skills | Familiarity with the key concepts of information security, regulations and standards; exchange of experiences and networking |
| Duration | 2 days – 12 hours of training |
| Training outcomes | Participants will be introduced to an overview of the stages of information change; the different types of information, their categorization, format, business requirements, commercial and governmental requirements, what the applicable legislation requires, how the documentation is required, and how it is compiled. |
| Additional information | Keywords: Computer security, secure information, information technology. |
| What is this training program about? | The training is a great opportunity to understand that the principle of non-discrimination is a key principle for a properly organized and functioning Public Administration. |
| Needs | Do you want to promote equality, diversity and ensure that individuals are not discriminated against in their work. This is the right program for you! |
| Goals | To improve understanding of discrimination and guarantee the principle of equality as a safeguard for the civil servants while exercising their Public Administration function. |
| Who benefits | Public Administration staff |
| Benefits in knowledge and skills | Reflect on the differences that individuals have with each other and benefit equally despite these differences. Understand the remedies for public servants in the event of discrimination. Understand the difference between direct and indirect discrimination. Raise awareness about the importance of integrating the principle of equality and non-discrimination. |
| Duration | 1 day – 6 hours of training |
| Training outcomes | Participants will learn how to identify discrimination in labour relations. Participants are aware of how they should treat individuals during their career as civil servants. Participants know of the different types of discrimination. Participants know who to address in case they feel discriminated against and the process they have to follow. |
| Additional information | Keywords: non-discrimination, burden of proof, litigation, victimization |
| What is this training program about? | The training is a great opportunity to understand why it is important to include women in political and public decision-making, and to understand the barriers that impede high-level representation of women in decision-making. What are the arguments that legitimize women’s involvement in decision-making? Special temporary measures for gender equality in decision-making |
| Needs | Do you want to learn how you can contribute to a fairer society, inclusive governance, higher standards of living or improved rights related to education, health and infrastructure. This is the right training for you! |
| Goals | To raise awareness on increased participation of women in decision-making; to raise awareness on gender-sensitive policies that women may propose; to get familiar with the national framework that guarantees equality in decision-making. |
| Who benefits? | Central Election Commission staff |
| Benefits in knowledge and skills | Awareness on the positive effects of gender quotas. Types of electoral quotas. National legal framework that guarantees women’s participation in decision-making and gender quotas. Understanding gender quotas in decision-making. |
| Duration | 1 day – 6 hours of training |
| Training outcomes | Participants are aware of the barriers the women are faced with in decision-making and can express their problem-solving proposals. Participants know the real situation of women at the representation level and are able to make the distinction and draw a difference between kinds of gender quotas. Participants are able to analyse the legal framework in terms of equality in decision making. |
| Additional information/Keywords | Gender quotas, gender equality in decision-making, types of electoral quotas. |
| What is this training program about? | Infographics are the newest and most visually appealing way to tell a story, present data, reports, studies, comparisons, trainings, with the aim of keeping the audience interested and engaged. |
| Needs | Being able to write today with accuracy, effectiveness, succinctly and, above all, producing attractive pieces of writing, has become a must. Are you interested in learning and practicing new methods of communication, including the use of infographics, visual effects in presentations, animation in seminars and workshops? This is the right program for you! |
| Goals | The training aims to enable participants to compose engaging texts, summaries, messages and content to publish in reports, official websites or social networks of the institution. |
| Who benefits | Public Administration staff from various fields, on the condition that they have good computer skills. Work on Word, Power Point and Adope Illustrator programs. |
| Benefits in knowledge and skills | This training aims to enable participants to use infographic elements to build their own materials, reports, short stories or even their own professional description, using journalism and infographic techniques, combining visual and textual elements to make an attractive professional presentation or document. |
| Duration | 3 days – 18 hours of training |
| Training outcomes | Participants compose titles and texts that attract the attention of the reader and reflect the work according to the technology requirements of the time. Selected keywords and messages that leave a mark are chosen while writing professionally for the new media. Participants write and format attractive professional texts using new graphics methods. Participants manage to select the essence of the source material for use, combining technical terminology with infographics. Participants are able to make use of more compositions of photos and data, accompanying them further with texts that further complete the relevant information. |
| Additional information | Training is provided in Albanian. It is free of charge for public servants and is conducted in ASPA’s premises.
Keywords: Infographics, communication, messages, animations, presentation, graphic presentations, visual effects, training methods. |
| What is this training program about? | This training is a great opportunity to understand the equal participation of women and men in all walks of life, not only in terms of equal chances and opportunities for women and men, but also in equal opportunities and benefits in all spheres of life, be them in public, social, cultural, or economic life. |
| Needs | Women and men are directly or indirectly subject to all measures taken at the level of Public Administration. Therefore, there is a need to analyse the consequences of such measures from a gender perspective. The integration of a gender perspective into Public Administration (PA) is a very important element in order to increase the quality and effectiveness of the Public Administration work. |
| Goals | To improve understanding of the purpose of incorporating a gender perspective in Public Administration; increase participants’ awareness of concepts and integration in all walks of life. |
| Who benefits? | Public Administration staff |
| Benefits in knowledge and skills | Awareness raising of civil servants about their role in integrating gender perspective in Public Administration. Identification and application of models for conducting gender analysis. |
| Duration | 1 day – 6 hours of training |
| Training outcomes | Participants get a basic understanding of gender analysis and how to perform it during their work. Participants are able to distinguish the concept of sex from that of gender. Participants are able to distinguish gender integration from internal gender policies. Participants are able to re-formulate their projects and policies by integrating the gender perspective element. |
| Additional information | Keyword: Gender analysis, gender equality, gender mainstreaming. |
| What is this training program about? | This training program is ideal for secretarial, archive and protocol specialists, as it provides them with the opportunity to improve their theoretical knowledge by looking more specifically at file processing through hands-on work |
| Needs | Are you a secretary, archive and protocol specialist? Training on working with archive-secretary documents includes main stages on how to process documents. Is your job-related priority attaining professional scientific skills in the National Archive network? This is the right program for you! |
| Goals | The training aims to present in details the main parameters of the work with the documents in the national archive network, to provide a detailed information on the State Central Archives (ASA), its history, legal basis, management and implementation structures of this system, unification and technical-scientific processing of documentation |
| Who benefits? | Secretary, archive and protocol specialists. |
| Benefits in knowledge and skills | Familiarity with the law on archives, professional technical norms, and document-based regulation.
Guaranteeing preservation of documents in archival work. |
| Duration | 5 days – 30 hours of training |
| Training outcomes | Guaranteeing the right to know and use archive documents according to the law, faithfully, in a timely and equal fashion to all. Registration of the quantitative data of documents and their preservation, connection to other links, enrichment of archives, technical and scientific processing preservation, expertise and utilization of documents. Digital recognition of archival documents. Scientific grouping of documents in accordance with archival criteria, preservation and restoration of essential links between them for a more efficient use by different researchers. Processing of documents, their technical-scientific processing according to archival criteria. Evaluation of documents, determination of their shelf life. |
| Additional information | Training is provided in Albanian. It is free of charge for Public Administration employees and is conducted in ASPA’s premises.
Keywords: document technological processing, Deontological Code of Archives, archive network, document digitization, document submission. |
| What is this training program about? | Are you in doubt about the content of this module and how is it organized? Public participation and consultation is an on-going and formal process through which local self-government units collect information and suggestions from citizens, stakeholders and various interest groups on the policies that they design and implement. To evaluate the efficiency and effectiveness of the mechanisms used by local self-government and, consequently, to establish standards and ensure advancement in terms of public participation and consultation at the local level, a monitoring and evaluation system needs to be established. |
| Needs | This module is designed to help the Public Administration monitor and evaluate their performance in relation to public participation and consultation in decision-making. |
| Goals | Participants express their first impressions on citizen engagement in the public consultation process. Learn about participants’ knowledge and experience on the subject. Inform participants with new concepts and structure their knowledge on the importance of citizens’ engagement in the public consultation process. |
| Who benefits? | This module is designed to assist responsible officials to analyse the overall performance of their institution and in particular that of departments/directorates responsible for or involved in the consultation process. |
| Benefits in knowledge and skills | It affects the decision-making process. It empowers citizens to have a better understanding of risks. Raises awareness on decision-making. Empowers and assists skills to influence. Aims at increasing participation of citizens at the local level. Reduces conflicts among citizens. Increases chances for project funding. Finds creative solutions. Paves the way to fairer and more complete government decisions. It saves the government time and money. It helps to strengthen the position of competent government bodies. |
| Duration | 2 days – 12 hours of training |
| Training outcomes | Helps the Government start and continue to work in a transparent manner. Helps the Government have citizens’ consensus to clarify contentious issues before important decisions are made. Citizens can make proposals that can lead to improved services provided by the Government. Creates a sense of community. Democratic credibility is gained. Citizens are capable of applying the presented methodology for resolving their cases. |
| Additional information | Keywords: Measurement and evaluation, standards, indicators. |
| What is this training program about? | This program aims to improve the quality of policy development practices and to conduct an in-depth analysis of legal acts prior to their adoption. |
| Needs | This module is designed to assist Public Administration and to strengthen the capacities of civil servants (RIA network) in the line ministries and the Prime Minister’s Office, in order to improve the regulatory impact assessment process, as well as policy-making and quality of legislation. |
| Goals | Participants express their first impressions on citizen engagement in the public consultation process. Learn about participants’ knowledge and experience on the subject. Inform participants about new concepts and how to structure their knowledge on the importance of civic engagement in the public consultation process. |
| Who benefits | This module is designed to assist responsible officials of the regulatory and public consultation departments. |
| Benefits in knowledge and skills | It helps to identify specific issues that will be addressed by a policy; identify regulatory options; detailed assessment of costs, benefits and other impacts; consultation with a wide range of stakeholders; policy design along with monitoring mechanisms. Benefits from this process are defined as a policy tool that is used to produce effective and efficient policies, as well as automatically providing stakeholders with high quality regulation. |
| Duration | 2 days – 12 hours of training |
| Outcomes at the end of the training | Taking into account the views of a wide range of stakeholders, enabling policy making to be more argumentative about the most cost-effective means of achieving policy objectives, as well as ensuring greater transparency and accountability which, in turn, helps to achieve greater public confidence in the process and outcomes of public policy. |
| Additional information | Keywords: transparency, responsibility, proportionality, sustainability. |
| What is this training program about? | This training is a great opportunity to get information on: marketing elements, promotions, Communication and Public Relations as well as on managing, researching and budgeting a company’s promotion campaign. |
| Needs | Dou you want to be proficient in new techniques for analysing public affairs, media relations, simple or electronic mail communication, institutional advertising, publications, audio-visual production, organizing holidays, annotated events, speeches and presentations?
This is the right program for you! |
| Goals | The objectives of this program are: to provide better skills to Communication Coordinators to be able to cover every step in the way from crisis management to organization of press conferences. Familiarity with new techniques consisting of seeking opinions, analysing public affairs, media relations, simple or electronic mail communication, institutional advertising, publications, audio-visual production, organizing holidays, annotated events, speeches and presentations. Also, make the participants understand the value of media brand and its marketing-related issues. |
| Who benefits? | Public administration employees, specialists in the field of communication and public relations. |
| Benefits in knowledge and skills | Participants will be introduced to and familiarized with concepts related to the image and marketing forms of a media company, focusing on brand marketing, in both a practical and a theoretical sense. |
| Duration | 3 days – 18 hours of training |
| Outcomes at the end of the training | At the end of the training, participants will be more knowledgeable about:
Elements of Marketing Promotions and Public Relations Elements and success factors of a brand Managing, researching and budgeting a company’s promotion |
| Additional information | Training is provided in Albanian. It is free of charge for public servants and is conducted in ASPA’s premises.
Keywords: communication, Public Relations, brand, Media |
| What is this training program about? | It is an opportunity to be trained about and to obtain technical information in the field of ethics and conflict of interest. This training exposed you to a comparative perspective between the legal framework applicable in our country and the EU, the institutional framework, treatment of conflicts of interest and the ethical dilemmas that accompany us. |
| Needs | Are you in a dilemma whether an activity is legal or not? How should an employee respond to offers for bribery? What is the meaning of conflict of interest? What are the basic ways of dealing with and resolving conflicts of interest? |
| Goals | To get basic knowledge of ethics in public administration, intensify the fight against conflict of interest, gain a fair orientation in the event of dilemmas and conflicting ethical principles with private interests. |
| Who benefits? | Employees of all levels in public administration |
| Benefits in knowledge and skills | An overview of the legal, institutional framework and responsible authorities in preventing and addressing conflicts of interest; understand clearly the legal framework on conflicts of interest as covered by the Code of Administrative Procedures; consider legal changes regarding the role of authorities, rights and obligations in preventing and addressing conflicts of interest. |
| Duration | 1 day – 6 hours of training |
| Outcomes at the end of the training | Legal knowledge of ethical rules, obligations arising from the law, and orientation to ethical dilemmas that may arise in different situations in your work; determine under which group of subjects do you fall according to the law, identify situations with and without conflicts of interest; manage to apply the presented methodology for solving cases. |
| Additional information | Keywords: Ethics, conflict of interest, public administration |
| What is this training program about? | A great opportunity to become proficient in the field of public investment and to interpret the impact of Capital Expenditure on Public Debt. Also, an opportunity to learn how to analyse the prospect of implementing Public Investment. |
| Needs | This program meets your public investment knowledge needs in three modules:
Macroeconomic Analysis and Impact on Public Investment; Legal Framework Public Investment Management Procedures, Monitoring and Evaluation |
| Goals | To expand knowledge on Government Strategy on Economic Growth and Poverty Reduction; enable development of the Medium Term Program and its importance in the field of Public Investment; get a closer look at the decisions and guidelines on investment management, monitoring and evaluation procedures; know about the forms used to realize Public Investments, such as Concessions and Private Public Partnerships. |
| Who benefits? | All Budget Program Management staff |
| Benefits in knowledge and skills | Discussion on developments and management problems in your institutions;
Detailed knowledge on public investments, the methodology instructed for use on IP monitoring, linking monitoring with Planning, Investment Budgeting and Prioritization |
| Duration | 3 days – 18 hours of training. |
| Outcomes at the end of the training | Participants will be well informed about the progress of Public Investment development. You will have clear ideas on the impact of GDP on Public Investment Performance in the country and forms of implementation of Public Investment in Concessions and PPPs.
Participants will get acquainted with the legal framework related to the budget system and the definition of Public Investment (expenditure). Participants will be able to understand the stages of the Public Investment process and their approval Participants will know how to apply the General Rules of Public Investment Monitoring. |
| Additional information | Keywords: Investment, budget, law, regulation, monitoring |
| What is this training program about? | This training is structured in such a way that within a full day of training, participants will become familiar with the characteristics, risks, ways of evaluating and monitoring PPPs and concessions. |
| Needs | Do you want to understand more in depth how to realise and manage your public investments? Do you want to know how the use of private sector capital is encouraged to realize public investments, avenues and procedures to create incentives of various kinds for private operators? |
| Goals | To get to know the complex use of PPP procedures by understanding project planning,
project evaluation and implementation. Such knowledge helps at better monitoring and evaluating and at better implementing projects of this kind! |
| Who benefits? | Budget Program Management, Policy Making, Planning and Monitoring staff. |
| Benefits in knowledge and skills | Involvement in various exercises related to public investment such as the calculation of net present value, or calculation of the internal rate of return (IRR) on developments and management problems in your institutions.
Detailed knowledge of Private Public Partnership; opportunity for exchange of information, knowledge and values. |
| Duration | 1 day – 6 hours of training |
| Outcomes at the end of the training | Participants will be able to identify institutional actors and their role in a PPP;
You will be able to identify and manage the risks and barriers you will be faced with while dealing with PPPs and concessions; You will know how to accurately calculate the value of project funding and how to select the most optimal project; |
| Additional information | Keywords: Concessions, Private Public Partnerships, Financial Management, Investment. |
| What is this training program about? | The training provides a complete overview of basic fundamental rules and the positive right of the Republic of Albania by drawing an analogy of Comparative Law with the institutions applying Civil Procedure law. |
| Needs | Do you want to better understand the concepts of jurisdiction and the principles of procedural law?
Do you want to have a better understanding of representation in civil proceedings? Do you want to improve your skills in drafting a lawsuit? Do you want to properly understand how Court hearings and proceedings are run? This is the right program for you! |
| Goals | To help civil servants become familiar with Civil Procedure concepts in our judicial system; introduce legal rules of civil procedure with the purpose of encouraging their application in daily activity. |
| Benefits in knowledge and skills | Ability to understand and get familiar with the obligations of legal entities in any civil procedure legal relationship.
Knowledge about third party lawful interference in litigation. Train participants on the concept of the lawsuit in the CPC, the role it has in the judicial system and the time when such a lawsuit can be filed. Knowledge about the concept and form of the procedural acts of the litigants. |
| Duration | 3 days – 18 hours of training |
| Outcomes at the end of the training | Participants will be well-informed about the basic principles of the Code of Civil Procedure.
Participants will understand how the legal relationship and parties into litigation work. Participants will have clear ideas on the efficient use of civil lawsuits. Participants will be able to understand and familiarize themselves with the obligations of legal subjects/parties in any civil procedure relationship. Participants will be able to better represent relevant institutions in civil cases. |
| Additional information | Keywords: Civil Procedure Law, Code of Civil Procedure, reasonable time, lawsuit, procedural act. |
| What is this training program about? | What is this training program about?
It is essential to get to know in details the basic principles of functioning of Public Administration. This training program provides participants with this opportunity by elaborating on the main issues governed by the Code of Administrative Procedure. |
| Needs | How to rigorously apply the law during administrative procedures?
Would you like to finish the administrative processes in a timely and orderly manner? If so, this is the training program you need! |
| Goals | To help you understand the legal rules of administrative procedures and enforce them on a daily basis. Provide expanded information and accurate guidance on these rules and their applicability. |
| Who benefits? | All public administration employees who deal with the institutes of Administrative Procedure. |
| Benefits in knowledge and skills | Ability to understand the importance of horizontal rules;
Knowledge of correct application of the law during administrative procedures; Training and knowledge in respect of procedures to private entities. |
| Duration | 2 days – 12 hours of training |
| Outcomes at the end of the training | Participants are well-informed about the basic principles of the horizontal law of procedure.
Participants get clear ideas on the efficient use of administrative procedures. Participants get informed on how to respect procedural safeguards against private entities. Participants get the skills to complete administrative processes in a timely and orderly fashion. Participants will be able to set priorities. |
| Additional information | Keywords: Horizontal Law, Code of Administrative Procedures, applicable law, principles, APC novelties, key rules. |
| What is this training program about? | This is a training that addresses the issue of negotiating technical and administrative matters (not diplomatic ones). It looks in detail at managerial decision-making patterns in the context of Public Administration. |
| Needs | Do you want to expand your knowledge about the negotiation process?
Do you need to know how a successful negotiation process takes place? Are you seeking to learn more about the evidence-based decision-making process? Do you need to practice decision-making techniques? Then, enrol yourself to this training! |
| Goals | To provide you with an opportunity to become familiar with the principles of negotiating technical and administrative matters; enable you to discern the importance of facts and make the right decision based on irrefutable evidence |
| Who benefits? | This training is recommended to be attended by officials from the functional directorates responsible for drafting policies, strategies, programs and projects. |
| Benefits in knowledge and skills | Detailed knowledge of negotiation methods in Public Administration;
Opportunities for exchange of information, knowledge and values; Involvement in discussions on developments and management problems in institutions |
| Duration | 2 days – 12 hours of training |
| Outcomes at the end of the training | Participants will be familiarised with the basic concepts of negotiation and will have a clear idea of the steps of its process.
Participants will know how managerial decision-making works. Participants will have less dilemmas in making ethical and professional decisions. |
| Additional information | The dilemma of making ethical or professional decisions is a daily struggle for managers. This training helps you analyse the problem and address the results, because evidence-based decision-making is more successful. Without forgetting the modes of negotiation as an opportunity to profit the result that satisfies all parties.
Keywords: negotiation, decision-making, problem, teamwork. |
| What is this training program about? | This training is an open forum to debate the key issues related to the reform and modernization of the Administration. |
| Needs | Have you just been appointed and currently under probation? Do you need to learn more about organization and functioning of the Albanian Public Administration?
Do you want to know how to manage rge information, legislation, how to draft official documents and to know more about the right to information? If yes, this is the right training program for you! |
| Goals | To get acquainted with the complete package of functioning and organization of Public Administration; to identify the management problems in your institution and how to contribute to the reform and modernization of the Public Administration. |
| Who benefits? | Civil servants appointed for the first time in the Civil Service. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values.
Involvement in discussions on management developments and problems. Detailed knowledge on the organization and functioning of Public Administration. |
| Duration | 10 days – 60 hours of training |
| Training outcomes | Participants will be well-informed about the basic principles of the Albanian Public Administration, its organization and functioning.
Participants will get clear ideas on the responsibility and promotion of the Public Administration reform. Participants will get more information on how to manage the information, relevant legislation or how to draft official documents and ways of processing such documents. Participants will know how to manage the right to information and respond to citizens through transparent activities. Participants will be able to understand well-managed business processes and to set priorities, build good relationships with colleagues, while inclining towards a more ethical and professional approach |
| Additional information | Keywords: Procedure Code, law, regulation, administrative contract, suspension, approval |
| What is this training program about? | This training is an open forum to debate key issues related to administration reform and modernization. |
| Who benefits? | Probation civil servants of SAI and HIDAACI. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values; involvement in discussions on developments and management problems in institutions;
Detailed knowledge on the organization and functioning of Public Administration; |
| Duration | 5 days – 30 hours of training. |
| Training outcomes | Participants will be well acquainted with the basic principles of the Albanian Public Administration and its organization and functioning; Participants will get clear ideas on the responsibility and promotion of administration reform; Participants will get to know how the information is managed, will be updated with the relevant legislation for drafting official documents, ways of processing them; Participants will know how to manage the right to information and respond to citizens through transparent activities; Participants will be able to understand well-managed business processes; Participants will also be able to set priorities; Participants will build good relationships with colleagues, leaning towards a more ethical and professional approach. |
| Additional information | Code, procedure, law, legal act, regulation, contract, suspension, approval.
Related programs: Presentation with Public Administration; Local Government Administration |
| What is this training program about? | This training is an open forum to debate key issues related to the Administration reform and its modernization.
. |
| Goals | To get acquainted with Public Administration operation and organization;
To share information and guidance with participants on how to get involved in discussions, identify management issues in their institutions, and contribute to reforming and modernization of the Public Administration. |
| Who benefits? | General Directorate of Customs and General Directorate of Tax staff who are under probation. |
| Benefits in knowledge and skills | Opportunities for exchange of information, knowledge and values; involvement in discussions on management developments and problems
Detailed knowledge on the organization and functioning of Public Administration. |
| Duration | 5 days – 30 hours of training |
| Training outcomes | Participants will get well informed on the basic principles of the Albanian Public Administration, its organization and functioning.
Participants will get clear ideas on the responsibility and promotion of administration reform. Participants will get to know how to manage information, the relevant legislation for drafting official documents, ways of processing such information. Participants will get to know how to manage the right to information and respond to citizens through transparent activities. Participants will be able to understand well the management of work processes, participants will be able to set priorities, build good relationships with colleagues, tending towards a more ethical and professional approach. |
| Additional information | Keywords: Code, procedure, law, legal act, regulation, contract, suspension, approval |
| What is this training program about? | You will get the opportunity to get more knowledge on using the new Administrative Procedure Code and how to design a Standard Operating Procedure |
| Goals | To identify new amendments to the Code, lack of Standard Operating Procedures, and concrete design of a Standard Operating Procedure. |
| Who benefits? | Officials responsible for drafting the institution’s procedures.
Public Administration employees, local government staff. Municipality staff, Deputy Mayor, Directors, Heads of Sector. |
| Benefits in knowledge and skills | Participants will be familiar with new amendments to the Administrative Procedure Code, jurisdiction, powers, administrative acts, stages of administrative proceedings, execution of acts and burden of proof.
Participants will learn how to use Standard Operating Procedures, design a procedure, implement it, and select the procedure of highest priority. |
| Duration | 2 days – 12 hours of training |
| Training outcomes | Through exercises and working group, participants will be able to analyse, address and resolve problems. |
| Additional information | Keywords: Code, procedure, law, legal act, regulation, suspension, approval |
| What is this training program about? | This is a training program, which, through discussions and exchange of experiences, aims to increase the level of understanding and training of Public Administration officials in the implementation of its basic law. |
| Needs | Do you want to know what this law is about and what rights and obligations derive from this law for civil servants? Do you want to know what is the scope of its implementation in the Public Administration?
What are the specifics and points in common with the Law On Civil Servants? |
| Goals | This training program aims to update participants’ knowledge on the amendments of the Labour Code as well as develop their practical skills through case studies and exercises. This module will include knowledge and skills related to the features of the implementation of this law in terms of Public Administration |
| Who benefits? | Human Resources staff, civil servants from both local government and central government level, from low to middle management level |
| Benefits in knowledge and skills | Participants will get an up-to-date knowledge on the Labour Code and its role in regulating the labour market in Albania, employment contracts, types and consequences of not having an employment contract; rights and obligations arising from the implementation of the Labour Code; the rights of women and children at work regarding their protection and employment; Trade Union organizations and their role in society for the protection of employee rights, social dialogue; what social dialogue is and how is it developed; how are labour relations terminated, as provided for under the Labour Code; safety and security at work, et al. |
| Duration | 2 days – 12 hours of training |
| Evaluation of knowledge | Evaluation of knowledge is based on alternative methods of checking the level of knowledge acquisition. This shall be achieved through exercises and group work, which allow participants to analyse, address, and resolve problems |
| Additional information | Keywords: Labour Code, rights and obligations, safety and security at work, social dialogue, Trade Union organisations, rights of women and children. |
| What is this training program about? | An extended capacity building training on issues of conflict of interest for the relevant authorities in institutions. |
| Needs | If you have an interest in and need to learn more about the Law On the Conflict of Interest and legal instructions about it and if you deal with procurement, internal auditing, or Human Resources, than you should be in this training |
| Goals | To manage to distinguish the situations in which you, as a civil servant, may have a personal or private interest which intervenes, or seems to intervene in your capacity to perform your job in a fair and ethical manner. To provide a wide overview of the legal and institutional framework related to the conflict of interest. |
| Who benefits? | Central government and local government administration staff; specialists of procurement, internal audit; Human Resources staff;
Responsible authority; Coordinator on the Right to Information |
| Benefits in knowledge and skills | Become familiar with the provisions of the Law On Prevention of the Conflict of Interest in the Exercise of Public Functions, which aim is to guarantee an impartial and transparent decision-making in the best interest possible of the public and its trust in the public institutions. |
| Duration | 2 days – 12 hours of training |
| Training outcomes | In-depth knowledge on issues related to conflict of interest;
Understanding of the conflict of interest, knowledge on the legal and institutional framework, responsible authorities, kinds of conflicts of interest, kinds of private interests, knowledge on the legal and institutional framework, responsible authorities, kinds of conflicts of interest, kinds of private interests and, as a result, any official holder, or his/her superior, will be able to analyse the case in accordance with the suggested manner and take relevant measures; a case-by-cases examination of conflict of interest, identification, treatment and solution of situations of conflicts of interest; constant conflict of interest and compatibility with the function; extension of knowledge with the rules on declaration; prohibition of some activities with a private and/or personal interest; preventive measures, means and mechanisms; sanctions and experiences for strengthening preventive measures; ethics and anti-corruption; knowledge on the Law On Whistle Blowers. |
| Additional information | Keywords: Conflict of interest, conflict resolution, responsible authorities, public function |
| What is this training program about? | This training program is developed by combining both the theoretical and practical approach, giving priority to the development of case studies, group work as well as discussions in the training room. It will help participants to exchange experiences and examples from their daily practice. |
| Needs | Providing basic knowledge on the Public Procurement process |
| Goals | To establish a thorough knowledge of the procurement process as a whole and to create a core team of professionals in line Ministries and other central and local government institutions |
| Who benefits? | All local and central government employees who are part of this process |
| Duration | 4 days – 24 hours of training |
| Knowledge assessment | is based on alternative methods of knowledge control. This will be achieved through exercises and teamwork that allow the employees to analyse, address and solve problems. |
| Additional information | Procurement; procedures; procurement law; principles of public procurement; system actors; conflict of interest, types of procurement processes; related programs; amendments in public procurement legislation, internal audit |
| What is this training program about? | The Public Procurement training program (medium level) is aimed at updating the knowledge of the employees involved in the public procurement processes |
| Needs | Ensuring the public procurement process is conducted effectively and with integrity |
| Goals | Consolidation of knowledge and exchange of experiences through case studies and discussions |
| Who benefits? | Central and Local Government Public Administration officials |
| Benefits in knowledge and skills | At the end of the training the participants will have more theoretical knowledge and practical skills for solving concrete situations and cases related to the Public Procurement process. |
| Duration | 6 days – 36 hours of training |
| Training outcomes | to attain better skills to identify the needs to be met through the Public Procurement process and centralized procurement; technical specifications; winner selection criteria: the link between the stage of preparation of a procurement process and the stage of development of the competitive procedure; developing the procurement process according to each of the procurement procedures; Framework Agreement Dynamic Purchasing System and electronic system |
| Additional information | The training is provided in Albanian. It is free of charge for Public Administration employees and is conducted in ASPA’s premises.
Keywords: Procurement needs, technical specifications; selection criteria; selection of winners; competitive procedures; developing the procurement procedure; framework agreement; dynamic purchasing system; electronic system; review system |
| What is this training program about? | If you want to broaden your knowledge and benefit from multiple experiences, you have to take part in this training. |
| Needs | To complete the knowledge base, adding to knowledge on procurement of goods, also knowledge on procurement of services or works, thus having a comprehensive understanding of the procurement-related work and enhancing the skills and competences of civil servants in the field |
| Goals | To gather advanced knowledge of the procurement process and establish a core of professionals in the line ministries and in other central and local government institutions |
| Who benefits? | Employees with expertise in the procurement process and who seek to expand and update their knowledge in the field |
| Benefits in knowledge and skills | More consolidated knowledge of procurement contracts, specifications, service procurement, works and contract implementation. |
| Duration | 4 days – 24 hours of training |
| Additional information | Related programs: amendments in the Public Procurement legislation; internal audit
Keywords: Procurement of goods, procurement of services, procurement of works, contract implementation |
| What is this training program about? | This is a training program that focuses on getting acquainted with the legislation and structure of the Law On Civil Servant and, more specifically, with monitoring of its implementation in practice |
| Information on the training program | This training program will enable participants to understand how the Civil Service is built and how it operates, its sustainability, integrity, political impartiality and accountability, the principles underlying the Law On Civil Service.
The knowledge provided by this training course relate to: the structure of the Law On Civil Service; understanding the hierarchy of norms that govern the civil service, familiarity with the documents related to various issues of human resources, the role and functions of the civil service |
| Goals | To enable participants to understand how the Civil Service is designed and how it operates, its sustainability, integrity, political impartiality and accountability, which are the principles underlying the Law On Civil Service. |
| Who benefits? | Participants in these trainings are public administration officials at both central and local government level, as well as independent institutions |
| Benefits in knowledge and skills | Participants in these trainings are public administration officials at both central and local government level, as well as independent institution |
| Duration | 2 days – 12 hours of training |
| Training outcomes | Participants will be made aware of the values of the Civil Service, the importance of acting according to the Code of Ethics, and the need for civil servants to maintain a fair and disciplined attitude. In the meantime, management-level participants will acquire knowledge in the context of Good Governance in order to avoid misbehaviour at work and imposition of various ethical risks |
| Additional information | Related programs: Civil Service Ethics, Anti-Corruption
Knowledge assessment is based on alternative methods of knowledge control. Assessment will be achieved through exercises and teamwork that allow employees to analyse, address and solve problems. Keywords: Code of Ethics, Commissioner for Civil Service, discipline in the Civil Service. |